We understand this is hard. No judgment, no rush, complete confidentiality. Our crew works at your pace — sorting, donating, and removing items with patience and respect. You're in control of what stays and what goes.
We've seen it all, and we're here to help — not to judge. Our crew is trained to work with compassion and professionalism.
We don't rush. Whether it takes one day or several visits, we follow your lead. You decide what stays, what's donated, and what goes.
Your privacy matters. We arrive in unmarked vehicles, work discreetly, and never discuss the job with anyone.
We start with a confidential phone call or visit. No photos shared, no pressure. Just an honest conversation about how we can help.
We work alongside you (or your family/case worker) room by room. Important items are set aside. Donations are separated.
Once everything is sorted, we haul, donate, and dispose responsibly. The home is left clean, safe, and livable.
We regularly partner with families, social workers, therapists, adult protective services, property managers, and code enforcement to make hoarding cleanup as smooth as possible. If you're helping a loved one, we're here for you too.
It depends on the home. Some jobs take a day, others take several visits over a week or more. We'll assess the situation and give you a realistic timeline — and we'll never rush you.
Absolutely. Many clients want to be present to sort through items. Others prefer to step away and let us handle it. Both are fine — whatever makes you most comfortable.
Yes. We regularly coordinate with social workers, therapists, APS caseworkers, and family members. We're happy to be part of your client's support team.
100%. We use unmarked vehicles, we don't discuss jobs with anyone outside our crew, and we never share photos or details. Your privacy is absolute.
Every hoarding cleanup is different, so we quote each job individually after a private assessment. We'll give you an honest, upfront price — no surprises. Financing and payment plans are available for larger jobs.
Free, no-pressure quotes across Toledo & Northwest Ohio.
Real reviews from real Toledo-area homeowners and businesses.
“I was embarrassed to let anyone see my home. The I-HAUL crew was kind, didn’t make me feel bad, and worked with me room by room. My house is mine again.”
“Helped my brother with his hoarding situation. The crew was patient, wore gloves and masks, and let him decide what to keep. Truly compassionate people.”
Tips and guides from our team:
